Ballast

Terms of Service

Effective date: July 15, 2026 · This English translation is provided for convenience; the Korean version is the authoritative document.

Article 1 (Purpose)

These Terms govern the rights, obligations, and responsibilities between Ballast (the “Company”) and users of the AWS infrastructure diagnostics / FinOps cost optimization service Ballast (the “Service”).

Article 2 (Definitions)

  1. “Service”: the AWS account diagnostic reports and related features provided through the Company’s website (currently ballast-landing.vercel.app, to be moved to ballast.cloud).
  2. “User”: a person who agrees to these Terms and enters into a service agreement with the Company.
  3. “Connected Account”: an AWS account owned or lawfully managed by the User that the User connects to the Service.
  4. “Diagnostic Report”: the output the Service provides by analyzing resource and cost information of a Connected Account.

Article 3 (Posting and Amendment of Terms)

  1. The Company posts these Terms on the website where Users can easily find them.
  2. The Company may amend these Terms within the bounds of applicable law, including the Act on the Regulation of Terms and Conditions.
  3. Amendments are announced on the website at least 7 days before the effective date (30 days for changes unfavorable or material to Users), with the effective date and reasons stated.
  4. Users who do not agree may terminate the agreement. Continued use after the notice period without objection constitutes agreement to the amended Terms.

Article 4 (Formation of the Agreement)

  1. The agreement is formed when an applicant agrees to these Terms, applies for registration, and the Company accepts.
  2. The Company may refuse or later terminate registration in cases including: use of another person’s information or false information; applicants under 14; applications for improper or unlawful purposes; or operational limits of the beta (e.g., limited free diagnostic slots).
  3. Users are responsible for safeguarding their account credentials and must notify the Company immediately of any unauthorized use.

Article 5 (Service Content — Beta)

  1. The Service is currently in beta and provides AWS account connection (read-only) and Diagnostic Reports based on resource and cost analysis.
  2. Free diagnostics during the beta may be limited in quantity or duration (e.g., first-come, first-served).
  3. The Company may change or add to the Service; material changes are announced in advance.

Article 6 (Cloud Account Connection and Scope of Permissions)

  1. The Service operates only within the scope of the IAM role and permissions the User creates and grants in the User’s own AWS account.
  2. The Company follows a read-only, least-privilege principle. The current Service does not request or hold write (execution) permissions that create, modify, or delete the User’s infrastructure.
  3. Users may disconnect at any time by deleting the IAM role or revoking its trust relationship in their AWS account.
  4. If infrastructure-change (apply) features are offered in the future, changes will be performed only after the User’s explicit review and approval, with details provided through amended Terms or separate consent.

Article 7 (User Obligations)

  1. Users must hold lawful authority over Connected Accounts; obtaining any internal approval required to connect an organization’s account is the User’s responsibility.
  2. Users are responsible for securely managing their credentials (passwords, etc.) and the IAM role configuration used for the connection.
  3. Users must not: use others’ information or connect accounts without authority; gain unauthorized access, exploit vulnerabilities, reverse engineer, or abuse the Service through automated means; or violate laws or public order.
  4. Reviewing Diagnostic Reports and deciding whether to apply them to infrastructure — and the consequences of those decisions — are the User’s responsibility.

Article 8 (Fees)

  1. Diagnostic Reports are free during the beta. Fees and payment terms for paid services are announced separately and agreed with the User.
  2. Paid fees are currently settled by bank transfer with tax invoices.

Article 9 (Intellectual Property and Data)

  1. Intellectual property rights in the Service and its components (software, design, trademarks, etc.) belong to the Company.
  2. Users may freely use Diagnostic Reports for their own (or their organization’s) internal review and decision-making.
  3. Rights to resource/cost metadata collected from Connected Accounts belong to the User (or their organization); the Company uses it only to provide and improve the Service.
  4. Personal information is handled under the Privacy Policy. Service data is currently processed and stored on infrastructure located in the United States (Vercel, Neon); see Sections 8–9 of the Privacy Policy.

Article 10 (Suspension of Service)

  1. The Service may be temporarily suspended for maintenance, telecommunications failure, or force majeure.
  2. The Company may terminate all or part of the beta Service for operational reasons and will endeavor to give 30 days’ notice.

Article 11 (Termination)

  1. Users may terminate (delete their account) at any time by email (kal6529@gmail.com); the Company processes this without delay.
  2. The Company may terminate after demanding correction of a breach that is not cured within a reasonable period, or immediately for material breaches.
  3. Upon termination, personal information is destroyed under the Privacy Policy and applicable law.

Article 12 (Disclaimer of Warranties)

  1. Diagnostic Reports and cost optimization recommendations are reference information based on cloud providers’ official analysis engines; estimated savings are estimates, and the Company does not guarantee that any particular savings will be realized.
  2. The Company does not warrant that the beta Service will be uninterrupted, error-free, or fit for a particular purpose.

Article 13 (Damages and Limitation of Liability)

  1. A party that breaches these Terms and causes damage to the other party is liable for that damage.
  2. The limitations in this Article do not apply to damage caused by the Company’s willful misconduct or gross negligence.
  3. For ordinary negligence, the Company’s aggregate liability is capped at the total fees actually paid by the User to the Company during the 3 months immediately preceding the damage. For services provided free of charge (including free beta diagnostics), the Company is not liable absent willful misconduct or gross negligence.
  4. For ordinary negligence, the Company is not liable for indirect, special, or consequential damages, including lost profits.
  5. Damage arising from causes attributable to the User (IAM permission misconfiguration, credential mismanagement, decisions on reviewing/applying reports, etc.) is borne by the User.
  6. The Company is not liable for damage caused by events beyond its reasonable control, such as force majeure or failures of cloud providers (e.g., AWS) or telecommunications carriers.

Article 14 (Governing Law and Jurisdiction)

  1. These Terms and the service agreement are governed by the laws of the Republic of Korea.
  2. Jurisdiction over disputes between the Company and Users is determined under the Civil Procedure Act of Korea.

Addendum

These Terms take effect on July 15, 2026.

Questions about these Terms: kal6529@gmail.com

← Back to main